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Role summary
Provide field services and on-site support to Customers.

Tasks and responsibilities
- Provide field services and technical support to customers.
- Install, troubleshoot, and repair various data cables (copper/fiber optic) for both residential and commercial environments.
- Install various support structures, including cable racks, patch panels, splitters, innerducts, and other related structures.
- Responsible for building, terminating, splicing, end-to-end testing and documenting fiber optic cables.
- Test and troubleshoot issues with network communication.
- Configure and install CPEs at the customer premises.
- Provide high-quality service to all customers.
- Submit timely and detailed service reports to the On-site Manager.