Careers

Looking for a job at Sodetel? Apply to any of the available positions or send us your CV for reference.

Role summary
Assist the Commercial Director in achieving sales objectives, manage corporate sales team and make sure they adhere to the company’s policies and procedures.

Tasks and responsibilities
- Manage and motivate the corporate sales team in order to achieve the overall corporate sales objectives.
- Generate sales opportunities by identifying appropriate business targets.
- Participate in the innovation process by investigating and proposing new Internet and Value Added Services to offer to SMEs and large businesses.
- Ensure an excellent level of customer service and strong relationship with existing and new customers.
- Develop competitive analysis to assist in the design of the commercial strategy.
- Coordinate with the Technical Department to ensure satisfactory delivery of services.
- Make sure Corporate Sales team adheres to Company’s policies and procedures.
- Assist the Commercial Director in handling human resources issues related to Corporate Sales team.
- Ensure regular and proper reporting related to Sales activity.

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Role summary
Provide on-site support to Residential Customers.

Tasks and responsibilities
- Provide service and technical support to customers during field visits.
- Configure and install CPEs at the customer premises.
- Check unsolved cases escalated by Technical Support Agents and respond according to procedures.
- Diagnose errors or technical problems and determine proper solutions.
- Submit timely and detailed service reports to the Outdoor Support Supervisor.


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