User Management

User Management:

The User Management Service is a unified solution that offers hotspot technologies to customers who are looking to facilitate access to their guests. This solution unlocks features such as policy enforcement (time, quota and speed limits), robust security layer, revenue generation (advertising, cards purchase), and most importantly, an easy Web portal, fully customizable for a convenient access to the guests. These features, among many other, can be administered by an intuitive management interface.

 1. Connect

• Zero configuration: the solution makes connecting easy with no prior installation and no tech support needed for the network users.
• Social authentication: Users can choose to login to the network using their favorite social network; Facebook, Twitter and Google+
• Credential provisioning options: SMS, email, printing, App, voucher, customizable tickets.
• Secure identification: The solution includes a RADIUS server to ensure a high level of security for employees and can interface with any type of directory to verify that login information is correct.
• User account self-management: Reduce administration by giving users the right to recover lost passwords, change personal account settings, manage lost or stolen devices...

2. Manage hotspots

• Oracle Micros certified: Certified by Micros as a proven partner to Oracle PMS systems. Certification guarantees an easy implementation particularly for hotels and restaurants.
• URL filtering: As part of the access management functions, URL filtering is available and standard levels of filtering based on age-appropriate content is offered for a quick setup as well as Google Safe-Search functions.
• Access Control: Easy-to-manage, precise administration of users by zones, data quotas, bandwidth limitations, access hours and much more. Time credit, Quota management, Bandwidth throttling credit and service type control.
• BYOD access management: Give more rights to your employees, than to your guests, by letting them authenticate from your Active Directory on their personal Device.
• Simple portal customization: Use an intuitive login page editor from the administration tool or embed your own code directly for a fully personalized access experience.
• Languages supported: The portals are offered in 16 languages to meet customer needs around the globe, including Arabic.
• Easy visitor log-in: Sign on one time only; the solution remembers your device authentication details for the duration specified by the administrator. Mac address based automatic re-authentication.
• Automatic page redirection: To increase your website traffic and your visibility, redirect directly your customers to your website as they login.

 3. Deploy

• Wired and wireless network integration: Manage the access to your wired and wireless networks with single solution that integrates with any kind of existing network and able to offer compatibility with all the major Wi-Fi manufacturers on the market.
• Directory Integration: the solution provides a powerful tool to facilitate integration with existing internal directories such as LDAP and Microsoft Active Directory.
• Scalability: Minimize the costs while providing an adaptable and high performance solution for guest management. We offer flexible-license offer, to adapt with your growth.

4. Collect & analyze

• Generate network reports: Creating regularly scheduled reports from the network information is simple. The reporting tools offer downloadable PDF’s or the opportunity to send reports by email.
• Legal Obligation Compliance: Traceability of session and traffic to comply with legal obligations
• Data Collection: Collect all the user information valuable for marketing purposes (mail, phone number, addresses, customized fields …). Search into and export in CSV format this data.
• User analytics: The administration platform offers a variety of useful user analytics including the information gleaned from Social logins. This makes it possible to launch intelligent marketing campaigns targeting end-users.

5.  Monetize and engage

• WiFi Marketing and Web Injection: Enhance your shoppers, fans, or guests experience, by pushing the right message at the right time to the right people. And generate additional revenue by Dynamic advertising on Web portal and vouchers. 

For more information call our Corporate Sales Department:

Tel: +961 1 498444 Ext. 297
E-mail: corporate-po@sodetel.net.lb