Mobi provides simple, fast, secure, wireless mobile and portable access to broadband services.

The Mobi system combines the four characteristics of:
. High Speed
. True Mobility
. Low Cost
. Security
Previously there have been several technologies that provide one or two of these (e.g. DSL: high speed, low cost but low mobility; 3G: High speed, high mobility but high cost) but Mobi is the first technology to provide all three.

Yes, the greatest benefit is that Mobi is now able to deliver what mobile professionals and people on the move have been waiting for; an effective service that allows them to work/play anywhere and at anytime inside the coverage areas.

There are few other tools that are more flexible or convenient than a .permanently on. wireless Notebook connection which lets you access email and the Internet from the backseat of a moving taxi, an airport lounge, a park or the foyer of the building your next meeting is in. No longer is there the need to hold off activities until finding a location that provides connectivity, either wired or wireless.

All you have to do is to turn to our customer care office located at (address)
Please visit our web site . mobi.sodetel.net.lb where you get more information about how to sign up for a Mobi service.

The Mobi service is currently available via:
. A Mobi PC or USB Card Modem for mobile use
. A desktop modem for fixed setups.
It is also anticipated that the Mobi service will soon be available to PDA devices via the Mobi Access Card. In future Mobi communication will be available via compact flash cards and also embedded in devices.

The Mobi system works with Windows 98 SE, 98 ME, XP, 2000 and Mac version 10.1.5 to 10.4,1, the desktop modem also works with any other device (WiFi Access Point, Router) supporting the PPPoE protocol..

Under ideal conditions Mobi users can:
. Download (data coming to you) at up to one 1Mbps
. Upload (data coming from you) at up to 256 Kbps.

The degree to which these maximum speeds are attained depends on the quality of the signal, which is influenced by several factors:
. The distance you are from the nearest base station
. Whether there are obstructions between you and the base station
. How many other people are connected via your base station
. The speed at which you are traveling

Additionally, the speed of access is greatly influenced by all the usual Internet factors such as the speed of the server you are communicating with and the speed and usage levels of the links that the communication is going over.

No not necessarily, but being near a window can improve the strength of your signal. The Mobi system uses fully adaptive smart antenna technology which adjusts signal patterns to and from each user, creating a .personal cell. for efficient delivery of voice or data services. These personal cells will follow you as you move around, reducing radio interference. You can be in a car traveling up to 100km per hour and remain connected provided you are in a coverage area.

The beauty of the Mobi service is its personalization. It is like your mobile phone, you may allow someone to make a phone call for few minutes but you don.t usually give it for days or weeks.

The Mobi service helps productivity in many ways:
. The mobility of the system means that you can be fully productive no matter where you are whilst under coverage: whether in the office or out in the field. You need not waste time returning to the office to perform transactions or to update data - all facilities are at your fingertips no matter where you are at the time under coverage.
. Similarly, the mobility of the Mobi service means that there is no downtime, except when you want it. If you commute for long periods, Mobi can keep you fully productive for this period, freeing up time in your day for other activities.
. A high speed secure connection to your company network and the Internet dramatically broadens the amount of information and services you can call upon in the field. A Notebook used offline with only local data to work with cannot help in unforeseen circumstances. For example, if you are visiting a client and cannot find their office, you can look at the client.s web site to check the address and go to an online mapping site to get a map to direct you to the location.

Good Locations
. Any area that is not too built up or dense i.e. close to window with not too many trees in the way, not on the floor, rather a windowsill.

Bad Locations
. Electrified fencing - Placement where signal goes through electrified fencing can deteriorate throughput
. Tennis court fencing - Signal going through tennis court fencing to your base station can deteriorate throughput
. Dense tree growth - Dense tree growth in line with your base station can deteriorate signal
. Burglar proofing - Burglar proofing can cause your signal to deteriorate, place device antenna past the steel bars
. Walls - Walls bounce signal, preferably try to place the device to have a clear line to the base station
. Window tinting - Certain types of window tinting have been known to deteriorate signal quality
. Security gates - If working in a office with a security gate the bars may deteriorate the signal quality
. Window blinds - Window blinds manufactured of steel can eflect your signal, open them to improve
If you have any doubts, a Mobi representative will come to your office to demonstrate the new technology.

Due to excessive DoS attacks and worm traffic, the following ports will be restricted: tcp 445, 135, 139, 1433, 1434; udp 1433, 1434. Furthermore, peer-to-peer traffic is shaped on most Mobi packages. SMTP relaying on port TCP 25 is restricted to authorized SMTP relays only.

A MB of data is equivalent to approximately 250 emails (200 words each), 20 e-mail attachments, 20 pages of Excel spreadsheets, or 10 web pages.

Notebook
1. Do I need a wireless enabled Notebook?
No,the Mobi service is fully compatible with existing Notebooks which have a PCMCIA card slot - no upgrades are required. All you need is a Mobi PC Card Modem and the required installation software. Installation is quick and east and typically no more than 5 minutes to complete. A QuickInstall CD is provided with every modem.
2. Can I connect to a corporate LAN?
Yes,it is possible to use both the Mobi Notebook and desktop modem to provide a broadband link to a corporate LAN. The qualification as to whether this is possible depends on how your existing IT system is organized and whether there are any arrangements for remote working already in place. For ex, if you already use a VPN for access from home then it is a simple measure to extend this to Mobi.
3. How much powers will the Mobi modem use on my Notebook?
The Mobi modem power usage is comparable to that of a WiFi device. Power consumption is dependant on the following factors:
. Level of activity . there is less power consumed when the system is idle
. Direction of data . there is less power consumed receiving data than sending it
. Signal strength . there is less power consumed when within good coverage
4. What makes Mobi different to WiFi (Wireless LAN, 802.11)?
The main differences are range and speed. Signals from the Mobi modem can be picked up several km away by one of the Mobi network base stations. By contrast, a WiFi has a range of only a few tens of meters, but its transfer speeds are higher. This means that the Mobi service is able to provide ubiquitous coverage to users, not just near a WiFi .hot-spot..

Desktop
1. What are the benefits of the desktop modem?
The desktop modem allows for all the benefits of a fixed broadband connection with the addition of portability. This means the service can be disconnected by simply unplugging it from the mains, and moved to a new location to be reconnected by simply powering up the Mobi desktop modem again. This allows easier movement of the service than a fixed line connection whether the move is between rooms or between cities.
2. Can I use an external antenna with the Mobi modem?
To access the Mobi network in areas with very poor signal and to improve the quality of connection in areas with low one you can connect an external antenna to your Mobi modem. To learn more, please contact our customer care office.
3. What does the Mobi desktop modem weigh?
It.s very light at only 600 grams.

Coverage
1. Where does it work (what is the coverage)?
The Mobi service will be available in Greater Beirut to Jounieh with all mountains facing the waterfront, for more coverage details visit our website coverage map section at www.isp.com/mobi/coverage
2. How do I find out if my area is covered?
Select the Coverage maps to find out. To learn more, please contact Sodetel customer care office.
3. Can I use your modem in other countries?
Yes depending on the services that private operators have in a given country. Currently the Mobi technology is widely deployed in Australia, South Africa, Netherlands, Norway, Nigeria, Azerbaijan, Canada etc. Its deployment in other countries is going on.
4. Are there downtime periods in Mobi system due to technical problems?
There are no downtime gaps due to technical problems in the Mobi network, excluding force majeur situations. Due to coverage expanding and works on improvement of service quality short time breaks are possible. The customers will be informed about these works beforehand by web site news and e-mail messages.

Technology
1. Do I need to set up a VPN to access my company.s network?
It is not strictly necessary, but many enterprise customers choose to do so as this allows users to employ a common access mechanism when working remotely from the office. The use of a VPN provides an additional level of data security and has the advantage that it is fully managed by the enterprise. Being an IP based system; Mobi will transparently support VPN operation.
2. How does the Mobi service compare with WiFi (Wireless LAN, 802.11)?
WiFi is an extremely useful technology for providing localized wireless connectivity for a group of related users. In the scenario of an office or a home environment it is ideal. However, it does not work well with wide area, public communications access. This is firstly due to its range of up to a maximum of 100 meters, limiting it generally to one premise such as a home, office or a cafe.
Authorizing users for access is another impediment. Due to the haphazard way WiFi public access points are being deployed, allowing for a user to identify themselves and pay for the service is proving to be a severe challenge for service providers and results in great inconvenience for the user. In contrast, Mobi has much greater range and thus blankets entire metropolitan areas so the customer can expect coverage where they are rather than have to seek out hotspot locations. Billing is centralized and standardized, as the network is being run and coordinated by one company for the entire country.
3. How does Mobi different to other wide-area wireless broadband services?
At launch the Mobi service will be the only mobile wireless broadband provider in Lebanon.
Other wireless broadband providers in the market only offer fixed services, or wireless services, however, with limitations, meaning that their customers cannot be on the move while connected. Further, their base stations cannot hand-off users to balance load between them.
In addition, due to the Mobi technology you can expect better coverage at greater distances, even indoors, than the other services at a higher data rate.
The Mobi service is unique in that it offers high speed, secure, mobile and portable wireless broadband access. These characteristics make Mobi one of the fastest, flexible and cost effective wireless broadband options currently available in Lebanon.
4. How does the Mobi service compare with 2.5G/GPRS/3G/EV-DO?
2.5G and GPRS are terms used for the data service delivered over standard mobile phone networks. These are significantly slower (20 to 30 Kbps) and more expensive than the Mobi service.
3G are the mobile data service for the next generation of mobile phone networks. Whereas 3G primarily build on a voice platform, Mobi is an optimized data platform designed as an end-to-end IP network. Due to the extremely high spectral efficiency of Mobi, it can be offered in a cost effective fashion. As with 2.5G, the data is more expensive and slower than data over the Mobi service.
EV-DO refers to the data component of the CDMA mobile phone network. Because EV-DO sits on top of a voice network it is not ideally suited to carry data traffic. As a result as with 2.5G/GPRS and 3G the EV-DO network is more expensive and on average slower than the rate at which Mobi can transmit data.
5. How secure is the Mobi network for the external control?
The Mobi network uses the HC-SDMA technology . one of the safest systems of wireless connections. Each time your Internet connection starts, your terminal (modem) and the base station exchange the encrypting keys, those are unique for each session and are terminated after the disconnection. All the data exchange between your computer and the base station is encrypted by IPSec type protocol, so, it.s quite impossible to control the data transmitting in the air.
6. How secure is my Internet connection via Mobi network?
Once a Mobi subscriber is connected to the Internet, he is exposed to the normal risks of any Internet connection - for example viruses, intrusion attempts and malware. It is advisable that normal Internet security measures were implemented by the subscribers such as firewall, anti-spyware and anti-virus programs. It is equally important that such security measures be continuously maintained and updated.
www.mobi.tm - Mobi hotline's number (03 001515)